Effective Date: January 3, 2025
Introduction
At Fanime Marketplace, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website fanimemarket.com or use our services.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
Personal Information Provided by You
- Name, email address, mailing address, phone number.
- Payment details (handled securely by Stripe).
- Any information submitted via forms or communications.
Automatically Collected Information
- IP address, browser type, device information.
- Website usage and interaction data (via cookies and similar tracking technologies).
Information from Third Parties
- Payment processing information from Stripe Connect.
- Data from social media platforms or integrations, if applicable.
How We Use Your Information
We use your information to:
Provide and improve our services.
Process orders, payments, and commissions.
Communicate with you regarding updates, offers, or issues.
Ensure legal and regulatory compliance.
Monitor website performance and usage.
Sharing Your Information
We do not sell your personal information. We may share your information in the following scenarios:
Service Providers: To facilitate payments (e.g., Stripe Connect), hosting, and analytics.
Legal Obligations: To comply with Canadian or international laws, regulations, or court orders.
Business Transfers: In case of a merger, sale, or acquisition of our business.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to disable cookies, though some features may not function properly.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no online system is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies.
Retention of Data
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.
Dispute Resolution
If you have any concerns about how your personal information is handled, contact us at support@fanimemarket.com, and we will work to resolve your concerns promptly.
Transactional Data
Transactional data is collected and shared between buyers, sellers, and Fanime Marketplace to facilitate orders. This data is securely stored and only used to complete transactions or resolve disputes.
Vendor Information
Vendors using Fanime Marketplace also have their data protected as outlined here:
Payment Data: Managed securely by Stripe Connect.
Contact Information: Shared with customers only when necessary for order fulfillment.
For any questions or concerns, vendors can contact vendors@fanimemarket.com.
Data Breach Notification
In the unlikely event of a data breach, we will notify affected users within 72 hours as required by applicable laws.
Advertising and Marketing
We may use your data to send promotional emails, offers, or updates.
You can opt-out by clicking “Unsubscribe” in any email or contacting us at support@fanimemarket.com.
Your Rights
General Rights
- Access your personal data and request corrections.
- Delete or restrict certain data.
- Withdraw consent to data processing.
- Opt-out of marketing communications.
Opt-In/Opt-Out Details
- Marketing Emails: Opt-out via the “Unsubscribe” link or by contacting support@fanimemarket.com.
- Data Deletion Requests: Request deletion by emailing support@fanimemarket.com with the subject line “Data Deletion Request.”
GDPR Compliance (For Users in the European Union)
- Right to Data Portability: You can request your personal data in a machine-readable format.
- Right to Object: Object to data processing based on legitimate interests.
CCPA Compliance (For Users in California, USA)
- Right to Know: Request information about the categories of personal data collected and their usage.
- Right to Opt-Out: Opt out of the “sale” of your data (we do not sell personal data traditionally).
To exercise these rights, contact us at support@fanimemarket.com.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact and Support
If you have any questions about this Privacy Policy, you can reach out to us by:
Email: support@fanimemarket.com
Contact form on the website.
Fanime’s support team is available by email 24/7.
Response Time
We strive to respond to all inquiries within 24-48 hours.
Urgent matters (e.g., disputes) are prioritized.